Parent information
Q. How do I contact my son/daughter when they are in Canberra ?
A. We encourage students to telephone their family very soon after they have settled
into their accommodation. You should also encourage your son or daughter
to make sure they contact you!
Q. How do I transfer money to my son's/daughter's bank account?
A. After opening a bank account, your son/daughter will be given the bank's details
(branch number, account number, account name). Once your child has this
information they can provide it to you and you will be able to arrange
telegraphic transfers directly into their bank account.
Q. Will my son/daughter be safe in Canberra?
A. Canberra is a very safe city in which to live and study. There is a lower crime
rate in comparison to the larger Australian cities. In addition, the
University of Canberra has on-campus security working 24 hours a day.
However, we still advise students to be cautious. They should not walk
around late at night on their own and should make sure their room is
locked when they are not at home.
Q. How do I get copies of my son's/daughter's school/university results?
A. There are privacy laws in Australia that prevent Australian education institutions
from giving out any details about students, such as address
and results, even to parents. If your child agrees to have
the results released to you they must submit that in writing
to the school/university.
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